PRIVACY POLICY

Last updated: March 4, 2026

This privacy notice for Two Cases, LLC (doing business as resumei.co) ("we," "us," or "our"), describes how and why we might collect, store, use, and/or share ("process") your information when you use our services ("Services").

Questions or concerns? Reading this privacy notice will help you understand your privacy rights and choices. If you do not agree with our policies and practices, please do not use our Services. If you still have any questions or concerns, please contact us from the support page.

SUMMARY OF KEY POINTS

• What personal information do we process? We process information you provide, such as your name and email, and — most importantly — the professional data included in your resumes and cover letters.
• Do we process sensitive information? We may process information found within your uploaded documents (e.g., professional history). We also process payment data through third-party providers like Stripe.
• How do we process your information? We process your information to provide AI-driven resume edits, keyword suggestions, and job application tracking.
• When do we share your information? We share data with service providers (like AI model providers) to generate suggestions and with payment processors to handle subscriptions.

TABLE OF CONTENTS

1. What Information Do We Collect?
2. How Do We Process Your Information?
3. When and With Whom Do We Share Your Personal Information?
4. How Do We Handle AI Processing?
5. How Long Do We Keep Your Information?
6. How Do We Keep Your Information Safe?
7. What Are Your Privacy Rights?
8. Contact Us

1. WHAT INFORMATION DO WE COLLECT?

Personal information you disclose to us:

• Account Data: Name, email address, and passwords.
• Professional Content: Information contained in resumes and cover letters you upload or create (e.g., work history, education, skills).
• Job Search Data: Job descriptions you copy-paste into our tools and the status of jobs in your tracking dashboard.
• Payment Data: We collect data necessary to process your payment (processed by Stripe).

Information automatically collected: We collect certain information when you visit the Services, such as your IP address, browser type, and how you interact with our AI tools, primarily for security and analytics.

2. HOW DO WE PROCESS YOUR INFORMATION?

We process your information for the following reasons:

• To provide AI suggestions: Analyzing your resume against job descriptions to provide keyword and edit recommendations.
• To manage your account: Facilitating login and account management.
• To track your applications: Storing data regarding your "Applied," "Interviewed," and "Rejected" stages.
• To improve our Services: Using anonymized data to refine our AI prompts and user experience.

3. WHEN AND WITH WHOM DO WE SHARE YOUR PERSONAL INFORMATION?

We may share your data with:

• AI Service Providers: We send resume/job description text to AI models (e.g., OpenAI, Google, or Anthropic) to generate suggestions.
• Payment Processors: Such as Stripe.
• Cloud Hosting: Such as AWS or Google Cloud.
• Business Transfers: In connection with any merger or sale of company assets.

4. HOW DO WE HANDLE AI PROCESSING?

When you use our AI features, the text of your resume and the job description you provide are sent to an AI model.

• No Training without Consent: We do not allow third-party AI providers to use your personal resume data to train their global models without your explicit permission.
• Data Minimization: We only send the text necessary to generate the requested keyword suggestions or edits.

5. HOW LONG DO WE KEEP YOUR INFORMATION?

We keep your personal information for as long as you have an active account. If your account remains idle for more than twelve (12) months, we reserve the right to delete or anonymize your data.

6. HOW DO WE KEEP YOUR INFORMATION SAFE?

We have implemented technical and organizational security measures to protect your documents. However, please remember that no transmission over the internet is 100% secure. Uploading sensitive documents is done at your own risk.

7. WHAT ARE YOUR PRIVACY RIGHTS?

Depending on your location (such as the EEA, UK, or California), you may have the right to:

• Request access to your data.
• Request that we delete your data.
• Correct inaccurate information.
• Withdraw consent for AI processing.

To exercise these rights, please contact us from the support page.